No refunds
Our products are digital and are delivered right after payment, so all sales are final. We do not refund purchases, including a change of mind or a product that does not suit your server. Read the product page, the supported versions and the update notes before you buy, and ask us first if you are not sure.
If something does not work
Open a ticket on the
support page. We will help you get it working and fix real bugs in an update.
Chargebacks
Please contact us before you open a dispute with your bank or payment provider. While a dispute is open, access to the product is suspended until it is resolved.
Your rights
This does not limit any right you have under the law where you live that cannot be waived. The full text is on the
refund policy page.
